Helpful Links and Forms

Make an Appointment

Bill Pay Customer Service

Toll Free: 1(855) 224-8714
7:30am to 2:00am EST Monday through Friday 

Report Lost/Stolen Debit Card

During Business Hours: (419) 868-1750
After Business Hours: 1(866) 5HOTCRD or 1(866) 546-8273 

Report Lost/Stolen Credit Card

Phone: 1(800) 367-7576 Option 1
Opened After January 1, 2009 
Visa® Debit Card Activation Guide 


Report Lost/Stolen Credit Card

Phone: 1 (800) 854-7642
Opened Prior to January 1, 2009 

Personal Check Reorder


 Business Check Reorder


Card Service Center
for Credit Card Accounts Opened after 09/01/2009

Preferred PointsTM 

24-7 Card Access

for Credit Cards Opened before 09/01/2009

Resolute Online 

Online Banking User Guide

Online Loan Payments Guide

eStatements Frequently Asked Questions

How to Sign Up for eStatements

Bill Pay Demo

Resolute Mobile

Resolute Mobile Enrollment Guide

Resolute Mobile User Guide

Resolute Mobile Deposit Guide

Resolute Mobile FAQ


Resolute Business Manager

Business Bill Pay Demo

Loan Payment Tutorial

Resolute Mobile for Business

Resolute Mobile for Business Enrollment Guide

Resolute Mobile for Business User Guide

Resolute Mobile for Business Deposit Guide

Resolute Mobile for Business FAQ


Agreements, Terms & Conditions and Policies

smsGuardian Terms & Conditions of Use

Resolute Bank’s Online Banking Services Agreement 

Resolute Bank's Mobile Services Addendum

Online Security

Resolute Bank's Privacy Policy