Make the Switch

Your Guide to Switching Banks

Whether you are new to Northwest Ohio or you simply seek a better banking experience, Resolute Bank is happy to help you switch banks. Changing banks does not have to be a hassle! We’ll walk you through each step, ensuring you have a seamless experience as you transition your banking relationship.  

Starting a new banking relationship with us is easy! Check out this brief video for a quick overview:   

Frequently Asked Questions about Switching Banks

Is switching banks hard?

Not when you switch to Resolute Bank. A dedicated team member will walk you through the entire process and will even help mail any necessary paperwork.

How long does it take to switch banks?

We establish your new banking relationship quickly! However, we recommend that you keep your old account active for one to two months, depending on your specific situation, to cover any outstanding checks or auto-payments. We will help get your auto-deposit and recurring withdrawals registered with your new account during that interim period.

Will switching banks affect my credit score?

No. If you are simply opening up a new checking or savings account, your credit score will not be affected.

Why should I switch to a community bank?

There are many perks of community banking, such as having access to exceptional service, in-house decision making and competitive rates. Plus, you’re supporting your community by keeping your dollars in the local economy.

How do I switch banks?

Give us a call at (419) 868.1750 and we will help you get started. You can also scroll below to learn more about the personal banking and business banking account process.

Making the Switch: Personal Banking  

When opening a new checking or savings account, you’ll receive a Switch Kit. This contains the forms you’ll need to move your direct deposit or social security/retirement payments and to transition any auto-payments. Once you fill out the forms, we can even send them in for you. If you’re interested, our Client Experience Team can also seamlessly guide you to refinance your personal loans and consolidate your debt.   

The Switch Kit will help guide you through these essential steps:

  1. Make the account opening process easy by completing our New Account Information Form. 
  2. Begin phasing out your existing account(s). We recommend having both your old account and new account open at the same time for at least a month, but possibly longer depending on your specific circumstance. Leave enough funds for all of your remaining checks/recurring payments to clear.
  3. Shred your unused checks, ATM/debit cards and deposit slips. Order checks and deposit slips for your new account.
  4. Transition your direct deposit or social security/retirement payments. We’ve provided a form for you; include your new deposit slip or a voided check with it.
  5. Use this checklist to organize the recurring payments you’ll need to update—from insurance to utility bills to subscriptions.
  6. Redirect your automatic withdrawals/payments to your new account. While you typically can do this online, you can also send this form to companies that you wish to change/add an automatic withdrawal.
  7. Sign up for Resolute Online, Resolute Mobile and eStatements. This will help ensure you have access to your new account when and where you need.
  8. Once all outstanding items have cleared your old account and you have moved your direct deposits and automatic withdrawals, complete the Closed Account Request Form and send it to your old bank. They will mail you a check if you have a remaining balance.

Making the Switch: Business Banking

Between payroll services, automatic transactions and the hustle and bustle of everyday life, we understand that switching to a new bank may seem daunting. That’s where we come in! Because we offer such personalized service, you’ll have a member of our team guide you the entire way as you switch banks.

To open a business checking or savings account, here’s what you’ll need to do:

  1. Open your account by meeting with a member of our Relationship Management Team.
  2. Begin phasing out your existing account(s). We recommend having both your old account and new account open at the same time for at least a month, but possibly longer depending on your specific circumstance. Leave enough funds for all of your remaining checks/payments to clear.
  3. Contact your merchant services provider to redirect your existing merchant services deposits to your new account. Be sure to provide a new deposit slip or a voided check.
  4. Notify all companies you currently have automatic withdrawals set up with of your new account information. Don’t forget those that use your old debit card number and the automatic payments you have set up online. 
  5. Shred your unused checks, ATM/debit cards and deposit slips. Order checks and deposit slips for your new account.
  6. Sign up for Resolute Business Manager, Resolute Mobile for Business and eStatements. This will help ensure you have access to your new account when and where you need.
  7. Sign up for Resolute’s Treasury Management services as needed. A member of our Relationship Management Team can help determine the best services for your business.
  8. Once all outstanding items have cleared your old account and you have moved your direct deposits and automatic withdrawals, you can now close your old account.

At Resolute Bank, we believe our standard of service sets us apart—and we are excited to show you what a better banking experience looks like. With our friendly and knowledgeable team on your side, your transition can be seamless and stress free. Please contact us at (419) 868.1750 to start a banking relationship with us. Or fill out the form below, and we will contact you.

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*Loan solutions subject to application and approval